JustHost Review

Chris Phillips started JustHost.com in 2008 in Glendale, California. Today, JustHost is owned by Endurance International Group (EIG), which also includes HostGator and Bluehost. More than 280,000 sites have been built on JustHost, ranging from e-commerce sites to personal blogs. JustHost isn’t the most high-profile web hosting service, but what it lacks in name recognition, it makes up with an easy-to-navigate interface and numerous, useful plans. The web host has grown since we last reviewed it, and now offers VPS and dedicated hosting plans alongside its tried-and-true shared web hosting. JustHost is not particularly business or enterprise oriented, instead offering a fairly standard selection of tools to suit many web hosting needs.

• Speed: 848ms (Refer to: Compare Top Web Hosting Providers)
• Uptime: 99.99% (Refer to: Compare Top Web Hosting Providers)
• Pricing: Shared Hosting: $3.95/mo.-$6.95/mo.
• Money Back: 30 days money back guarantee.
• Renew: $11.99/mo.-$17.99/mo.
• Customer Support: 24/7/365 Live Chat.
• Other Features: See the detailed information on JustHost website screenshot below.

The following are the primary benefits of using JustHost hosting:

Reliable Uptime

This JustHost review shows this platform has a higher uptime than some of its competitors. Solid uptime is one of the most important factors when choosing a host. Even a 1% loss in uptime could cost up to $240 per year if your website makes $1,000 per month. Thankfully, JustHost offers a relatively solid uptime. From January 2022 to December 2022, JustHost’s uptime averaged at 99.99%. However, JustHost doesn’t offer an uptime guarantee. If this is a dealbreaker for you, you may want to look for an alternative like GoDaddy.

Decent Security

As cybercrime continues to rise, the more secure your website is, the better. The best hosting platforms offer plenty of security features to meet this need. Here’s what we found regarding security during our JustHost review:
SSLs: JustHost’s Basic plan for shared web hosting includes a free SSL certificate. If you upgrade to the Pro plan, you can use a premium SSL certificate.
Spam Assassin: You can use JustHost’s Spam Assassin tool by logging into your cPanel. You can use this tool to instantly mark incoming emails as spam (if they meet your custom settings).
Secure Shell Access: VPS and dedicated hosting plans on JustHost automatically come with secure shell access (SSH2). However, you’ll need to verify your hosting purchase account before enabling SSH2 in your cPanel. This network protocol can help you safely transfer files or log into your account remotely on an unsecured network.
SiteLock Lite: SiteLock’s malware scanner is included in new hosting plans.
JustHost offers an 80% discount on additional SiteLock plans, which come with features like dashboard reports, security maintenance, and alerts and email notifications.

Free Script Library

Every JustHost account comes with access to its free script library. This lets you get the scripts you need without having to be a coding genius.SimpleScripts automatically installs popular scripts like WordPress, phpBB, OS Commerce, and Joomla on your website.

30-Day Money-Back Guarantee

If you’re not satisfied with your JustHost services, you can cancel your hosting account and get a refund within the first 30 days. However, JustHost’s 30-day money-back guarantee doesn’t provide a full refund. JustHost keeps $15.99 out of your refund as a fee for your supposedly free domain name. JustHost’s guarantee also doesn’t cover upsells or add-ons. If you purchase SiteLock, domain privacy, or listed SEO tools, you’ll have to eat the cost after canceling.

The following are the drawbacks of using JustHost hosting:

Backups Aren’t Guaranteed

JustHost does offer backups in a daily, weekly, and monthly cycle. However, there’s no redundant or mirrored backups. In fact, backups aren’t guaranteed unless you upgrade to premium plans.

Lackluster Customer Support

JustHost offers three kinds of customer support:
Phone support
Knowledge base
Live chat support
Some of the more expensive plans (VPS or dedicated hosting) also provide dedicated customer support lines. Keep in mind the knowledge base is out of date and not updated often. You’ll notice lots of discrepancies comparing the prices and features of the hosting plans between the featured pages and the backend documents. Plus, JustHost’s customer support is not quick to answer questions. We never received a response either time we attempted to contact them through live chat.