One.com Review

Way back in 2002, Danish entrepreneurs Jacob Jensen and Thomas Frederiksen founded a hosting company called b-one.net. While the internet has changed a lot in 20+ years, b-one.net is still around, but it’s now known as one.com. Unlike many hosts, one.com focuses on European users, so if you’re from outside the EU, you might not be as familiar with the brand. Still, it’s not as obscure as you may think. With its sister brands under group.ONE, one.com serves over 1.5 million customers across 200 countries.

• Speed: 547ms (Refer to: Compare Top Web Hosting Providers)
• Uptime: 99.87% (Refer to: Compare Top Web Hosting Providers)
• Pricing: Shared Hosting first 3months: $0/mo for all the plans.
• Money Back: 90 days money back guarantee.
• Renew: Shared Hosting 12months: $6.99/mo. for Beginner plan, $12.99/mo. for Explorer plan, $17.99/mo. for Enthusiast plan, $26.99/mo. for Guru plan.
• Customer Support: 24/7/365 Live Chat.
• Other Features: See the detailed information on one.com website screenshot below.

The following are the primary benefits of using iPage hosting:

Average Uptime Is Pretty High

Our One.com review shows a high uptime for most of 2022. Before we jump into our One.com review on uptime, we want to highlight that we couldn’t track the website from mid-October until late December 2022. Because of this, we’ll focus on the period between January and September 2022. We found One.com’s average uptime to be 99.87% in the first three quarters of 2022. The next year (2023) is also off to a good start with a 99.94% uptime in January. While One.com historically has had a great uptime, it’s important to note that we couldn’t find an uptime guarantee on their website. However, the host does say it provides 99.87% uptime.

Plenty of Storage

The amount of storage One.com offers users is generous. Even the most basic plan starts with 50 GB of SSD storage and an additional 3 GB of email storage. While none of its plans offer unlimited storage options, you can get up to 750 GB with the Guru plan. This should be more than enough for the average web designer. But if you need unlimited storage, you can check out A2 Hosting. A2 Hosting offers unlimited storage starting with its Drive plan for $5.99/month.

Competitive Response Times

Our One.com review includes a look at the response times in 2022. Once more, we couldn’t track One.com between October and December 2022, so we’re looking at the first nine months of 2022 here. During this time, the average response time for One.com was 547 ms. Wondering why the response time is so important? It helps contribute to your conversion rate. If your website takes too long to load, the visitors might opt for a competitor instead. A 2022 Portent study on page speed and conversions found that when a page loaded in 1 second, it had a conversion rate of 40%. When that time rose to 3 seconds, the conversion rate dropped to 29%. That’s a significant amount of revenue down the drain due to a poor hosting decision.

Easy-to-Use Website Builder

One.com’s Website Builder offers an alternative to WordPress. While One.com doesn’t offer one-click WordPress installation on its Beginner plan, it comes with a user-friendly Website Builder. It’s a unique CMS and WordPress alternative designed for beginners. Similar to other page builders, One.com’s drag-and-drop builder uses themes, templates, and customizable pages to help you build a website. However, you won’t find tons of instructions or FAQs online if you need help since it’s unique to One.com. Nonetheless, One.com used to compete with WordPress, so the company’s pretty confident about its Website Builder.

Ease of Use

One.com has a clean, easy-to-navigate website with few distractions from their main offering. You’ll find that One.com offers straight-forward website hosting services, with only a few different WordPress hosting, email hosting, and shared hosting plans. It doesn’t complicate things with server choices or a lot of technical jargon. The company also has an academy to help beginners out with design and search engine optimization (SEO). It focuses on making web hosting easy, and the simple control panel reflects this. It also makes it easy for you to sign up for its services.

The following are the drawbacks of using iPage hosting:

Limited Plan Options

At its core, One.com is a hosting solution focusing on the beginner market. As such, the web hosting provider only offers shared hosting. There are four tiered shared hosting plans to choose from on One.com: Beginner, Explorer, Enthusiast, and Guru. Each additional tier adds more features, like extra storage, domains, and email storage. Besides that, One.com also offers managed WordPress hosting and professional email hosting… but that’s it. You’re also limited to 10 domains, so if you want to manage more e-commerce stores, you’ll need to look elsewhere for a hosting solution. For instance, SiteGround lets you host unlimited websites.

Customer Support Is Just OK

One.com promises a response within 24 hours and 24/7 support, but support is only online. Customer support from One.com needs to catch up to other hosting companies. Right now, it’s a mixed bag. While it offers multilingual help, it’s all online. There are no phone support options. You have no way to get quick support. While it offers 24/7 live chat, the support team can be slow. In our customer support encounter, we couldn’t connect with an agent for more than 30 minutes. The other support avenues include emails (which get answered within 24 hours) and the knowledge base. Still, the users on review sites that liked One.com tended to be beginners at website building. They liked how customer support would walk them through creating their website, especially if they needed help in a language other than English. In other words, if you’re a beginner and don’t mind an online-only support team, One.com offers acceptable support. Otherwise, you can check out Bluehost and A2 Hosting.

Beginner Plan Is Very Limited

The Beginner plan One.com offers has several limitations that don’t make it a good choice for most users. First, there’s no WordPress support on its Beginner plan. If you want to build a website with the most popular CMS in the world, you have to go for the Explorer option or higher. Second, the Beginner plan only comes with 3 GB of storage for email hosting, so the unlimited email accounts won’t go too far. In fact, it’s not just the Beginner Plan. One.com’s other plans aren’t that featureful either. It only starts offering multiple domain hosting from its Enthusiast plan — i.e., you have to upgrade to the third tier to use multiple domains.